Gentle Root Club

Children change fast, and so does what your home needs. The Gentle Root Club is an optional membership for families who would like a little help at every stage, from the first months to age 3. Every Gentle Root product is also available on its own, without joining.

What members get

  • The Gentle Root Sleep app, included. Sleep guidance for your child's age, as part of your membership.
  • A coach to ask. Send your questions to a sleep coach through the app. [TO CONFIRM: response time, the funnels currently say "within 24 hours"]
  • An Age-Stage Kit every 2 months. [TO CONFIRM: 1 or 2 pieces matched to your child's age and stage, first kit included in the trial or after the first charge, shipping included]
  • Member prices. [TO CONFIRM: discount, the funnels currently show both 20% and 25% off] on Gentle Root products while you are a member.
  • Free replacements. [TO CONFIRM: which products and parts, for how long, and how to request one]
  • Free shipping on your Gentle Root orders while you are a member. [TO CONFIRM: also the $15 next-order coupon and the Stage by Stage Guide shown in the checkout]

Gentle Root Sleep and the coach offer general education about sleep and routines. They are not medical advice. Always follow safe sleep guidance from your pediatrician.

How it works

1. Start your free trial

Add the Gentle Root Club at checkout and tell us your child's age. Your first 14 days are free.

2. Enjoy the benefits

Use the app, ask the coach, shop at member prices and receive the kit picked for your child's stage.

3. Stay as long as it helps

As your child grows, your kits and guidance grow with them. Cancel any time, online or by email.

Price and renewal, in plain words

  • Free for 14 days. Your trial starts on the day you place your order.
  • Then $99.95 every 2 months. If you do not cancel before your 14-day trial ends, we charge $99.95 (plus any applicable tax) to the payment method you used at checkout, and then $99.95 every 2 months after that.
  • It renews automatically until you cancel. There is no fixed term and no cancellation fee.
  • Reminders. We email you before your trial ends and before each renewal. [TO CONFIRM: how many days before, the funnels currently say 3 days]
  • Price changes. If the price ever changes, we will tell you in advance by email, and you can cancel before the new price applies.

How to cancel

You can cancel at any time, and cancelling is as easy as joining:

  • Online: log in to your account and choose Cancel membership. [TO CONFIRM: exact location of the cancel button in the customer account]
  • By email: write to gentle.root.project@gmail.com with the subject "Cancel my Club" and the email you used to order.

To avoid the next charge, cancel before your trial ends or before your next billing date. We confirm every cancellation by email. After you cancel, your benefits stay active until the end of the period you already paid for. [TO CONFIRM: pause or skip options]

Refunds

Products you buy as a member are covered by our 60-day money-back guarantee. For membership charges, see the Club section of our Refund Policy.

Full membership terms are in our Terms of Service. Questions? Write to gentle.root.project@gmail.com.